First Product Image Is Tinnier Than The Rest

Solved

First Product Image Is Tinnier Than The Rest

bbdoll
Tourist
6 0 4

My site is bbdoll.com using Ella 6.5.2 Theme. When go to product page, the first image of all the product appears tinnier than the rest of images even after I resize every one to the same size. I have tried editing the code and changing the product card options, however, it seems nothing is working out. Fyi, from second image to the last, they all look normal but the first one. 1st Image.png2nd Image.png

Accepted Solution (1)

Dan-From-Ryviu
Shopify Partner
11580 2268 2447

This is an accepted solution.

Hi @bbdoll 

You can try to follow instructions in this article to solve the issue 

https://halothemes.net/blogs/shopify/fixing-ella-image-error?srsltid=AfmBOooj7Aajf13BHjuoQddywn3cXPr...

Or add this code to Custom CSS of your theme settings 

@media (max-width: 749px) {
 .productView-image.fit-unset .productView-img-container img:not(.zoomImg) { min-height: 400px !important; }
}
@media (min-width: 750px) {
 .productView-image.fit-unset .productView-img-container img:not(.zoomImg) { min-height: 671px !important; }
}

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View solution in original post

Replies 7 (7)

Moeed
Shopify Partner
7355 1994 2433

Hey @bbdoll 

 

Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.

 

Best Regards,
Moeed

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bbdoll
Tourist
6 0 4

hello, the url to one of the product pages is https://bbdoll.com/products/brand-new-fine-looking-alice-launch-day-165cm-5ft4-c-cup there is no password to it. Thanks 

Dan-From-Ryviu
Shopify Partner
11580 2268 2447

This is an accepted solution.

Hi @bbdoll 

You can try to follow instructions in this article to solve the issue 

https://halothemes.net/blogs/shopify/fixing-ella-image-error?srsltid=AfmBOooj7Aajf13BHjuoQddywn3cXPr...

Or add this code to Custom CSS of your theme settings 

@media (max-width: 749px) {
 .productView-image.fit-unset .productView-img-container img:not(.zoomImg) { min-height: 400px !important; }
}
@media (min-width: 750px) {
 .productView-image.fit-unset .productView-img-container img:not(.zoomImg) { min-height: 671px !important; }
}

- Helpful? Like & Accept solution!
- Ryviu - Product Reviews & QA app: Collect customer reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Dhgate and CSV.
- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- En...
Sign up now.

bbdoll
Tourist
6 0 4

Thanks Dan! I have tried adding the code but nothing changed. I am going to try the linked article now and will report the result later. 

bbdoll
Tourist
6 0 4

the solution in the link works!! the problem solved! Thank you Dan!!

Dan-From-Ryviu
Shopify Partner
11580 2268 2447

You are most welcome! 

- Helpful? Like & Accept solution!
- Ryviu - Product Reviews & QA app: Collect customer reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Dhgate and CSV.
- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- En...
Sign up now.

tim
Shopify Partner
4274 488 1572

Try adding this code to, say, sections "Custom CSS" setting:

.productView-img-container.product-single__media {
  padding-top: 100% !important;
}

.media img {
  position: absolute !important;
  bottom: 0 !important;
  left: 0;
  width: 100% !important;
  height: 100% !important;
}
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