Hello,
I am trying to alter the Fulfillment request notification mail template.
I am using the Globo Options App to get additional options for the items in the order.
According to the documentation this information should be stored in the line.properties.
Unfortunately I cannot get this to work.
I already contacted the app support and shopify support but they could not figure it out.
Maybe someone has experience and knows how to get this solved?
This is my code:
<p>{{ service_name }},</p>
<br>
<p>Please fulfill order {{ name }}.</p>
<p>Total number of items: {{ fulfillment.item_count }}</p>
<p>Unique items: {{ fulfillment.fulfillment_line_items.size }}</p>
<br>
<p><strong>Items to fulfill:</strong></p>
{% for line in fulfillment.fulfillment_line_items %}
<p>Variant Title: {{ line.line_item.title }}</p>
<p>SKU: {{ line.line_item.sku }}</p>
<p>Quantity: {{ line.quantity }}</p>
<p>Grams: {{ line.line_item.grams }}</p>
<p>Vendor: {{ line.line_item.vendor }}</p>
{% unless line.properties == empty %}
{% for p in line.properties %}
<p>{{ p.first }}:{{ p.last }}</p>
{% endfor %}
{% endunless %}
<br>
{% endfor %}
{% if shipping_address %}
<br>
<p><strong>Shipping Address:</strong></p>
<p>{{ shipping_address.name }}{% if shipping_address.company %}
{{ shipping_address.company }}{% endif %}</p>
<p>{{ shipping_address.address1 }}</p>
<p>{{ shipping_address.address2 }}</p>
<p>{{ shipping_address.city }}, {{ shipping_address.province }}</p>
<p>{{ shipping_address.zip }}</p>
<p>{{ shipping_address.country }}</p>
{% if shipping_address.phone %}<p>Phone: {{ shipping_address.phone }}</p>{% endif %}
{% endif %}
<br>
<p><strong>Shipping Method:</strong></p>
<p>{% if shipping_method %}{{ shipping_method.title }}{% else %}None{% endif %}</p>
<br>
<p><strong>Tracking Number:</strong></p>
<p>{% if fulfillment.tracking_number %}{{ fulfillment.tracking_number }}{% else %}None{% endif %}</p>
<br>
<p><strong>Customer Email:</strong></p>
<p>{{ email }}</p>
<br>
<p>Thank you,</p>
<p>{{ shop_name }}</p>
Everything gets filled correctly when the mail is sent but the properties do not get printed.
Best regards,
Jan
