GA4 events setting

[animes-pro]

Hi all, 

I have created a GA4 property and connect it with my shopify store. It works well till I found that some of the events in GA4 are missing. Events, like begin_checkout, add_shipping_info, add_payment_info and etc doesn't show up in my GA4  report.

I installed GA4 by modifying the theme code myself, but I am lack of computer coding knowledge. I don't know if I have missed any steps to complete the GA4 setting. Could anybody help us please? Thanks in advance.

[BSS-Commerce]

Hi @animes-pro,

Regarding the eCommerce tracking event, did you use extensions/ apps/ other tools (e.g. GTM) to create and set up these events like begin_checkout, add_shipping_info, add_payment_info for the Google Universal Analytics version before?

If yes, you will also need to set up them again to push data to the GA4.

Regards,

[ateeqahmad]

Hello @BSS-Commerce ,

To fire the tags from GA4, they should be generated via a dataLayer event from within Shopify. The question is: How do we do that for begin_checkout, add_shipping_info, and add_payment_info?

I have got the add_to_cart, view_item, and purchase to work already.

Thanks for the reply to the post! Much appreciated!

[BSS-Commerce]

Hi @ateeqahmad 

These events (begin_checkout, add_shipping_info, and add_payment_info) first need to be pushed into dataLayer as you said, then you can use GTM to push to GA4.

Regards,

[ateeqahmad]

Very true @BSS-Commerce ! 

I am well versed on the GTM side of things. However, I am seeking a way to fire the begin_checkout, add_shipping_info, and add_payment_info dataLayer events from within Shopify. Do you have a suggestion on how to do that?

Thanks in advance.

[BSS-Commerce]

Hi @ateeqahmad 

For these events, you should use the app/ extension or you have to custom code to fire dataLayer events from within Shopify.

[Barnett4321]

Error is because of this. 

It's a shopify problem and they need to make a fix for it.

See here for details of why this is happening and stay up to date with issue please subscribe and say you also have this issue.

https://community.shopify.com/c/shopify-apps/ga4-pixel-issues/m-p/1986606

[1080]

@animes-pro  have you able to resolve this solution ?

[ateeqahmad]

Hello there,
I couldn't resolve it but Shopify came out with a Shopify native
integration for GA4 so I am having all my clients deploy that instead of
creating custom dataLayer events.

Thanks for asking the question!

[1080]

native is working fine ? for  like begin_checkout, add_shipping_info, add_payment_info and purchase ?