Gift Card Payments

Gift Card Payments

Fromm60056
Shopify Partner
18 0 1

Using either an API or a Shopify report, how can I tell if a gift card was used as payment? 

Or if an order was paid with both a gift card, and a credit card? 

Replies 2 (2)

Webstablish
Shopify Partner
68 12 15

Hi @Fromm60056, hopefully this helps (from the docs):

"When a customer uses a gift card to purchase something from your store:

  • It's included in sales reports. The full value of the item is claimed as sales. For example, a $20 USD t-shirt with $5 USD of that purchase paid for by a gift card displays as $20 USD in sales.
  • The amount paid by or refunded to a gift card is included in the Payments finance report as a gift card entry."
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BetterReports-D
Shopify Partner
7 0 0

Hi @Fromm60056 

 

Have you been able to find a solution? If not, I would recommend our app Better Reports for this!

 

I’m Ciara from Better Reports, and we frequently help merchants with exactly this type of request.

 

A gift card is treated as a payment gateway when it is used in a transaction. We can create a report that shows when a gift card was used as a payment method, how much was redeemed, and if another payment method was used for example a credit card.

 

In addition to custom reporting, Better Reports has more than 80 built-in reports available out of the box that cover many common use cases for merchants. You can schedule reports to run at set frequencies to your email or Google Drive or export the reports in CSV, Excel, HTML, or PDF format.

 

I encourage you to install Better Reports and start your free 14-day trial and I'll be happy to set this up for you.

 

What do you think?