Google Analytics 4 Property not showing in Google app

[martiej]

I have created an account and property in GA4 but when I want to link it in Shopify, it does not show that the property exists. What am I missing?

[claricelin]

Hi @martiej 

The error says - mailmartiej@gmail.com don't have access to a GA4 property. To be able to have the property show up - mailmartiej@gmail.com needs to have admin access to GA4. When that happens, there should be a drop-down that allows you to select that property to connect Shopify with GA4.

Best,

Clarice

[martiej]

My Shopify account is mailmartiej@gmail.com and my Google account is mailmartie@gmail.com.  Google is not allowing me to change my Google account email, and I cannot change my Shopify email as that is my Shopify admin/ account/ client address. How do I overcome this?

[claricelin]

Give admin access to mailmartiej@gmail.com  in your GA4 settings. With admin privileges, that should allow you to connect to GA4 in Shopify.

[outlanderstx]

I am having this same issue, but the same email is being used for Shopify and GA4, and my GA4 has admin access. Any luck???