Google Analytics 4 Property not showing in Google app

[martiej]

I have created an account and property in GA4 but when I want to link it in Shopify, it does not show that the property exists. What am I missing?

[claricelin]

Hi @martiej 

The error says - mailmartiej@gmail.com don't have access to a GA4 property. To be able to have the property show up - mailmartiej@gmail.com needs to have admin access to GA4. When that happens, there should be a drop-down that allows you to select that property to connect Shopify with GA4.

Best,

Clarice

[martiej]

My Shopify account is mailmartiej@gmail.com and my Google account is mailmartie@gmail.com.  Google is not allowing me to change my Google account email, and I cannot change my Shopify email as that is my Shopify admin/ account/ client address. How do I overcome this?

[claricelin]

Give admin access to mailmartiej@gmail.com  in your GA4 settings. With admin privileges, that should allow you to connect to GA4 in Shopify.

[TechValue]

I had the same problem. After scratching my head for hours I was finally able to resolve the issue. Here's how;

I use a chrome browser on a desktop that I also use for personal stuff. Unbeknownst to me, my chrome browser was still signed into my personal email account while I was setting up my Google analytics on Shopify. So it used my personal email instead of my business email address.

Change email address to resolve: Go to your Google Analytics page, under Admin > Account > Account access management - Make sure you have the right email listed there. If not go ahead and add it as Administrator. Delete any other email that's not supposed to be there.

Also I went under "My preferences" > Edit user settings - and changed email address there too (You will be redirected to your default google setting in your chrome browser).

After doing this I went back to my Shopify Analytics setup, refreshed the page and Voila! there it was. Hope this saves someone the headache.

[outlanderstx]

I am having this same issue, but the same email is being used for Shopify and GA4, and my GA4 has admin access. Any luck???

[Bilal135]

I had the same issue.  What worked for me was to delete my existing property on my Google Analytics page and create a new one.  When I did that, it worked for some reason

[Mohamad-hammoud]

I Know this is late but this is for the people who face this lately
enable the following in you ga4 for it to be visible in your Shopify google app

it is found in Account settings/ account details