Google fields are not working from more actions

Google fields are not working from more actions

GrahamM
Tourist
4 0 5

Hi 

 

When I go to the more actions tab in a product it does not give the google fields to complete.  Any ideas what has changed?

Replies 14 (14)

Eliza1622
Excursionist
16 0 9

The same thing has been happening to me since yesterday. In any of my products, when I click on the google fields to fill it in, it doesn’t open up. 

ali74
Tourist
4 0 0

Yes, the same thing has been happening with me as well
please let me know if you find any solution

Kimi
Shopify Staff
1511 169 269

Hi, everyone.

 

There's an ongoing issue where the Google fields menu item within the product page's 'More actions' menu doesn't work. Our developers are aware of this and are working on a fix.

 

In the meantime however, we suggest that you access the Google fields product data via the bulk editor of the Google sales channel on your Shopify admin. When you're in the Google sales channel, the bulk editor can be accessed by clicking on 'Manage availability' next to the 'Product status' heading.

 

Thanks! 

Kimi | Social Care @ Shopify 
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winniliss
Tourist
6 1 2

Same issue here and yes, can only update in bulk editor

Seashore
Excursionist
22 0 54

Hi Kimi, 

 

When I enter Bulk Editor i'm presented with all my products listed 50 per page in alphabetical order. 

 

Is there a way I can filter Bulk Editor to find a specific product without trawling through every page until I get to it?

TheCoolCat
Tourist
14 0 0

Same! There isn't even pagination. I will never get to the product I need. 

winniliss
Tourist
6 1 2

Since yesterday the bulk editor in the Google app has changed for the worst. It is now the same as bulk editor in the products section except you have google columns. And its very slow once you get to just shy of 2000 products ( I have 7500). See below. You cannot make the columns wider so you can view all the text etc.

winniliss_0-1653010616794.png

 

HaborymX
Tourist
3 0 4

Seems this issue is coming again.

Shiv2021
Tourist
8 0 4

I am experiencing the same today as of 3/2/23... No more google fields option in the more actions tab. Spent a bit checking all settings and such... I guess this is a back end issue. 

 

Would like this fixed ASAP

HaborymX
Tourist
3 0 4

Still not working and the other option of bulk edit is just no feasable. Takes so long to load and no search option. They have to fix this ASAP.

GrahamM
Tourist
4 0 5

I have reported this issue to the shopify team.  Hopefully they fix it once for all time.

Shiv2021
Tourist
8 0 4

Same, Just yesterday I was updating products and adding some new ones and google fields was working fine... today all of a sudden not showing up on the more actions tab... Was thinking one of my employees or marketing collaborators had changes something... settings and all seemed to be fine.

Would like an update on this ASAP. 

Thx.

 

As of 3/2/23

ramirorios
Visitor
2 0 1

No more google fields option in the more actions tab? Please fix

HaborymX
Tourist
3 0 4

I wonder what is going on, after a while I got contacted by support. They just tell me to bulk edit which is just to painful to go through.