Google Merchant - Constant Website needs improvement

Google Merchant - Constant Website needs improvement

ForgednFilament
Tourist
3 0 0

I keep getting my GMC account suspended for " website needs improvement " , but as far as I can tell , everything should be up to spec. 

The website matches the registered domain 
No placeholder text or images 
Has no broken links ON THE SITE ( google search console shows 404 errors though ) 
the products details are synced 1:1 , so they match 
has my business info including address and phone number 
and i have the policies in the footer

I can't seem to figure it out for the life of me , and google won't give me a straight answer, and ontop of that I had $200 stolen on fiverr from someone who "fixed it" for a week, just for the suspension to come back without touching it. 

ANY help would be greatly appreciated , if it helps , my site is www.forgedinfilament.shop 

Replies 5 (5)

EmmanuelFlossie
Shopify Partner
3332 251 798

Make sure your product images, are of the product itself only, no added background. The image must show what you sell only.

 

With a quick scan this is the only issue I can see.

 

Make sure to follow all other policies listed below:

https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865

 

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
ForgednFilament
Tourist
3 0 0

That totally makes sense! Would explain why I cant find the issue ( because I never really looked at my bad photos as an issue 😛 ) , is google okay with AI backgrounds as long as they don't have other items in them?

EmmanuelFlossie
Shopify Partner
3332 251 798

If you use AI, then make sure to keep the AI metadata in the image. That is the only rule. So be very careful if you minimize the images, that it does not strip out the data.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
ForgednFilament
Tourist
3 0 0

Sounds good! Do you mind doing another quick check on my site and let me know if you think the new pictures are appropriate before I go ahead and submit for a re-evaluation. www.forgedinfilament.shop 

EmmanuelFlossie
Shopify Partner
3332 251 798

Checking a website is a big task, I recommend using the links I shared to find more issues.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.