Google Merchant - Constant Website needs improvement

Google Merchant - Constant Website needs improvement

ForgednFilament
Tourist
4 0 0

I keep getting my GMC account suspended for " website needs improvement " , but as far as I can tell , everything should be up to spec. 

The website matches the registered domain 
No placeholder text or images 
Has no broken links ON THE SITE ( google search console shows 404 errors though ) 
the products details are synced 1:1 , so they match 
has my business info including address and phone number 
and i have the policies in the footer

I can't seem to figure it out for the life of me , and google won't give me a straight answer, and ontop of that I had $200 stolen on fiverr from someone who "fixed it" for a week, just for the suspension to come back without touching it. 

ANY help would be greatly appreciated , if it helps , my site is www.forgedinfilament.shop 

Replies 7 (7)

EmmanuelFlossie
Shopify Partner
3559 276 846

Make sure your product images, are of the product itself only, no added background. The image must show what you sell only.

 

With a quick scan this is the only issue I can see.

 

Make sure to follow all other policies listed below:

https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865

 

Maximize Your Google Shopping Performance
Get in touch for expert guidance. Need Google Merchant Center or Google Shopping support?
Get expert help from Emmanuel Flossie, a Google Shopping Specialist, Google Ads Diamond Product Expert, and award-winning Google Product Expert (Education 2021 & Tailwind Champion 2023).
ForgednFilament
Tourist
4 0 0

That totally makes sense! Would explain why I cant find the issue ( because I never really looked at my bad photos as an issue 😛 ) , is google okay with AI backgrounds as long as they don't have other items in them?

EmmanuelFlossie
Shopify Partner
3559 276 846

If you use AI, then make sure to keep the AI metadata in the image. That is the only rule. So be very careful if you minimize the images, that it does not strip out the data.

Maximize Your Google Shopping Performance
Get in touch for expert guidance. Need Google Merchant Center or Google Shopping support?
Get expert help from Emmanuel Flossie, a Google Shopping Specialist, Google Ads Diamond Product Expert, and award-winning Google Product Expert (Education 2021 & Tailwind Champion 2023).
ForgednFilament
Tourist
4 0 0

Sounds good! Do you mind doing another quick check on my site and let me know if you think the new pictures are appropriate before I go ahead and submit for a re-evaluation. www.forgedinfilament.shop 

EmmanuelFlossie
Shopify Partner
3559 276 846

Checking a website is a big task, I recommend using the links I shared to find more issues.

Maximize Your Google Shopping Performance
Get in touch for expert guidance. Need Google Merchant Center or Google Shopping support?
Get expert help from Emmanuel Flossie, a Google Shopping Specialist, Google Ads Diamond Product Expert, and award-winning Google Product Expert (Education 2021 & Tailwind Champion 2023).

CarlFox
Tourist
6 0 2

Did changing the images get you approved by Google?

ForgednFilament
Tourist
4 0 0

It didn't , I just hired someone from Fiverr, I can report back what they ended up changing when the jobs done.
A few things I've already noticed are:
Removed 50% off whole store banner
Removed ALL sale pricing ( no $300 $150 SALE  tags, no " SALE " tags on pictures " ) 
Formatted footer different from stock