Google Misrepresentation and Website Needs Improvement

Google Misrepresentation and Website Needs Improvement

CarlFox
Tourist
6 0 2

My shopify website TheBasicSignShop.com keeps getting flagged by Google for Misrepresentation and Website needs improvement.  I am not sure if one violation needs to be fixed before the other one can be approved but I have done everything on my end to meet googles policy requirements and this website keeps getting flagged.  I have another website that is fine and even includes alot less information than this one and yet was approved by google.  The only difference between the two websites that I have is that I had purchased one domain from godaddy and the other one from IONOS.  TheBasicSignShop.com domain was purchased from IONOS and is the one that keeps getting flagged for misrepresentation and website needs improvement by google.  Do I need to make any changes to this domain name with IONOS to get google to approve this shopify store?  Also the misrepresentation check by google was done by automated checks but the website needs improvement check was done manually.  Any help would be appreciated.

Replies 3 (3)

EmmanuelFlossie
Shopify Partner
3820 293 870

Your images will be th efirst big issue, Google needs to see the product clearly, for example show it like this: 

corporate-offers-for-sign-printing.jpg

Make sure that you do not only offer print on demand, Google does not support this, because of: https://support.google.com/merchants/answer/6150127#:~:text=Unavailable%20promotions

 

Meaning, make sure you offer personalization as an optional feature, not the main feature.

 

You might have more issues, so make sure to check:

https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865

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CarlFox
Tourist
6 0 2

My question was about if where I purchased a domain name from makes a difference or if I need to make any changes to the domain settings. Seeing that the misrepresentation violation was found through automated checks, there  is something not matching up. 

my other question is does a misrepresentation violation need to be resolved before a website needs improvement violation can be resolved?

EmmanuelFlossie
Shopify Partner
3820 293 870

Having multiple websites is a reason for suspension. Best to just have 1, which is the original first website.

Maximize Your Google Shopping Performance
Get in touch for expert guidance. Need Google Merchant Center or Google Shopping support?
Get expert help from Emmanuel Flossie, a Google Shopping Specialist, Google Ads Diamond Product Expert, and award-winning Google Product Expert (Education 2021 & Tailwind Champion 2023).