Google Misrepresentation - My local delivery on product page maybe?

Cicadapalooza
Visitor
1 0 0

Hello all. I'm very new to this and have learned so much here! Thank you. I'm taking it day by day, learning step by step, but now I'm stuck. I'm sure my site has a lot of problems(!) but Google continues to stop me with Misrepresentation. Could it be my free local delivery text that appears on my product pages? I don't know where else to make this offer clear to locals. And, I don't know how to get on Google... Your thoughts are greatly appreciated!

https://cicadapalooza.com/products/cicadapalooza-2024-t-shirt

Reply 1 (1)

EmmanuelFlossie
Shopify Partner
3059 226 734

When suspended, the only real way is to check the policies and guides, then compare this against your website and business. Because Google does not give any specifics, you need to resolve any possible reason.

 

For example if you are print on demand (POD), that will be an issue due to: https://support.google.com/merchants/answer/6150127#:~:text=Unavailable%20promotions

 

For example no business details in the footer.

Missing favicon.

Incomplete contact page.

 

These are just examples.

 

I recommend checking the below guides and policies to find more issues:

https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
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