Google Page Indexing - Blocked Due to Access Forbidden (403)

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My domain is re-directed to my shopify site but I'm getting a 'Blocked Due to Access Forbidden (403)' error message on Google indexing. This concerns me because it might be adversely affecting my SEO performance. I have approached my webhosting provider but they say because the domain is simply redirecting, it's the Shopify host that is causing Google to not be able to index my URL. Has anybody experienced this before and do you have a fix solution? It would be much appreciated.

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