Google recaptcha issue what to do ??

Google recaptcha issue what to do ??

MichaelRRavn
Visitor
2 0 0

Screenshot 2024-06-30 11.52.47.png

Hello, i saw that there was a topic from 2020 with this issues, but no solution, so what to do when my store gets this error ?? 

 

Regards

Reply 1 (1)

Ollie
Shopify Staff
2487 457 415

Hey @MichaelRRavn.

 

Thanks for reaching out.

 

If you are still experiencing this specific error message, we will need to have a further look into your store setup. Since we are unable to authenticate you over the Community forums due to the sensitive information that needs to be shared, I am unable to view the specifics. With that being said, you can get in direct contact with our live support by navigating to the Help Center

 

When you arrive at the Help Center, you will need to make the virtual assistant be aware that you would like to Speak with support and you will be connected with a Support Advisor accordingly. 

 

Let us know if you have any questions. 

Ollie | Social Care @ Shopify 
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