Thank you for sharing your question with our network.
I did some extra research for you, and I actually found a related forum post that may provide further insight into the issue you are experiencing. Please read through the suggestions listed at that link, and make sure to attempt the troubleshooting steps.
I trust that will help, but don't hesitate to let me know if I've missed or misunderstood anything.
Unfortunately that did not work for me
Now, I'm trying to set up a google channel for digital products and they are asking for GTIN OR MPN to accept my products!
even when I select the option "This is a custom product" & identify the product by categorizing it as "Software > Digital Goods & Currency > Digital Artwork"
Everything is difficult for the new business owners
Thanks for your reply, @lawnda.
At this point, it's important for us to see how your products are set-up in the backend so I invite you to connect with our live 24/7 Support team.
This way we will be able to properly authenticate you and access your account securely.
We look forward to connecting,
You're very welcome, @lawnda.
Please let us know if you got the support you need and if we can offer any further help.
Furthermore, make sure to reference this thread when you connect with our Support team for faster assistance.
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