Growave Loyalty Scheme Not Loading on Chrome but Fine on Firefox

[BB26]

Hi Guys

I have had growave installed on our store for some time but recently it has stopped showing on Chrome browser and edge and Samsung Browsers. 

It only seems to be functioning on Firefox or iOS

I reached out to growave around 9 days ago but they are just responding with developers are working on it pretty much every time I have emailed and it is getting to the point where we are manually converting points etc for customers or asking them to install Firefox! Not good really.

If anyone has had a similar issue and can help please let me know.

vapeshopbirmingham.co.uk

There should be a age verification notice pop up which doesn't show on chrome etc and wish list and rewards widgets which do not show