Have some problem abount notify parameters

Have some problem abount notify parameters

Allinpay0
Shopify Partner
1 0 0

Hello,   We are testing Shopify payment. According to the documentation, after initiating the payment at our checkout, the payment was successful. However, when sending an asynchronous notification to the store, an error message appeared: Remote host terminated the handshake. The specific parameters are attached. We hope to receive assistance. Thank you.

 

{"query":"mutation paymentSessionResolve($authentication: PaymentSessionThreeDSecureAuthentication, $authorizationExpiresAt: DateTime, $id: ID!, $networkTransactionId: String) { paymentSessionResolve(authentication: $authentication, authorizationExpiresAt: $authorizationExpiresAt, id: $id, networkTransactionId: $networkTransactionId) { paymentSession { id state { ... on PaymentSessionStateConfirming{code} } } nextAction { action context { ... on PaymentSessionActionsRedirect { redirectUrl } } } } userErrors { field message } }}" , "variables":{"id":"gid://shopify/PaymentSession/reg3jtPiCr1BhIUEUgjFRQOrJ"} }

Reply 1 (1)

gobsmacked
Tourist
6 0 0

It seems like the error might be due to an SSL or connection issue during the asynchronous notification. Here’s what you can try:

  1. Double-check that your server supports TLS 1.2 or higher, as it’s required for secure communication.
  2. Verify your webhook endpoint is correctly configured with the right URL and headers.
  3. Make sure your server’s firewall isn’t blocking Shopify’s IPs.
  4. Test using a different payment method to isolate the issue (it could be specific to the payment gateway).

If the issue persists, you may want to reach out to Shopify Support with the error details for further assistance.