HELP Main URL is pointing to a draft theme, NOT my main site.

HELP Main URL is pointing to a draft theme, NOT my main site.

relentlessrebel
Excursionist
48 0 5

HELP please - at some point in the last 12 hours my website URL is pointing to a draft version of my site.  See images and error message.  In my shopify store, it shows my main site as the active one, but it is not.  What did I do or how do I fix this please?!   My URL is relentlessrebel.com 

 

main online store.png

error message 1.png

Replies 3 (3)

niraj_patel
Shopify Partner
2391 516 515

Hello @relentlessrebel 
It is due to cache of your system.I checked your store and it is working fine here for me.

For test please open the store on incognito mode of browser

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made4Uo
Shopify Partner
3873 718 1220

Hi @relentlessrebel,

 

It does happen when you, the Shopify store owner, preview the unpublished theme. But it should not be happening to your customers. You can verify the customer's view by opening the incognito window. 

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Kani
Shopify Partner
468 125 232

Hi @relentlessrebel 

 

You can close preview in front end.

Kani_0-1679709184734.png

or click it to view your current theme

Kani_1-1679709226857.png

 

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