I have already connected my shopify store to my domain and I believed that everything was fine until I check today, and there seems to be an issue.
In my settings, within the domains tab there shows three sections underneath "domain"
mybrand.co = primary for online store (no issues) my-brand.myshopify.com = redirects to mybrand.co (no issues) www. mybrand .co = redirects to mybrand.co (Needs attention)
Now, when I click on the needs attention section the following is shown: "Your domain's CNAME record doesn't point to Shopify Open your domain provider's DNS settings for www. mybrand .co and set its CNAME record to shops.myshopify.com."
But when I go to my GoDaddy account and check my DNS records (which haven't been touched in about 2 weeks) the following shows:
A @ 126.96.36.199 (I am unable to edit this)
NS @ ns23.domaincontrol.com. (I am unable to edit this)
NS @ ns24.domaincontrol.com. (I am unable to edit this)
Thank you for reaching out to the Community! I'm happy to provide some assistance with your domain, to ensure it gets resolved.
Prior to connecting your third-party domain to the shop, you will want to confirm that the DNS Records are correctly pointing to Shopify. These DNS Records include:
Point theArecord to the Shopify IP address188.8.131.52.
If necessary, change theHostname to the@symbol.
Delete any other A records on the domain if there are any present.
Point theCNAMErecord with the namewwwtoshops.myshopify.com
As you're not seeing the option to update the CNAME Record within your domain settings, you will want to connect with GoDaddy directly. They will be able to take a closer look and share more information with you on how to proceed.