Help with improving store speed.

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Hi I need help in improving my store speed as Im not technically savvy with all of the coding that is suggested and don't want to click something and it break the site even further and my store speed I think is the reason for no sales or lots of drop offs...


Any help would be appreciated 

Reply 1 (1)
Shopify Staff
Shopify Staff
1052 86 168

Hey, @ColesBalloons.


Thank you for contacting us!


There can be several factors that impact your online store speed; there are some of which you can control and some of which you cannot. If you would like to try and improve your store speed without the help of an expert, I recommend: 


  • Apps: uninstalling any apps or app features you do not use allows your store to load faster on the user's end. 
  • Theme: disable theme features you do not use and consider using a system font. I recommend consulting with your theme developer if you have a third-party theme. 
  • Images and videos: reduce your image sizes, as oversized images can interfere with loading important parts of a page, adding to a slower store speed.


Suppose you're not comfortable making these changes or do not see much difference to your store speed after, I recommend hiring a Shopify expert to help you. Experts are trusted third-party agencies and freelancers who offer services for Shopify merchants. The Expert's Marketplace connects you with Shopify experts you can hire for complicated tasks related to building your business. They can take a look into your theme code and offer suggestions on how to improve your store speed. 


Let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?


Talk soon,



Emily | Social Care @ Shopify 
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