Help with my account

Help with my account

Srmercer
Visitor
1 0 0

I need to speak to someone. I set up an account last week however two accounts were set up and I was billed. With the second account I was given another email address I have no clue what it is. I am not sure if my card will be charged twice next month after the trial ends. The chat keeps asking me to log in and I am unable to.

Reply 1 (1)

Olllie
Shopify Partner
121 11 23

Hey!

For this one, you'll just need to keep reaching out to Shopify support. Partners in the community don’t have access to billing or account details.

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