Hide Inbox Chat icon outside business hours

Hide Inbox Chat icon outside business hours

NickCMM
Tourist
10 0 3

I know you can set automated away messages outside business hours.  But is there an option to hide the Chat button outside these hours?  That way the customer can only chat if we're open.

Replies 3 (3)

vampirefreaks
Tourist
10 0 1

this would be helpful if we can get this as an option!

APG-David
Explorer
62 4 22

Soooo... I take it this is NOT an option then?

Is this something we can hire a developer to do via the code? or will Shopify not allow that?

APG-David
Explorer
62 4 22

Allright, This is what I did to the site I manage. My work-arounds.

1) I added an "instant answer" into Inchat. Explaining the hours our chat support is available. 

2) I went into our chat greeting message and restated when our support team is available to respond to chat requests. 

 

Was the best I could do, short of wriggling into the code itself.