How can I access my paused store to make updates?

How can I access my paused store to make updates?

ShoppeJewelries
Visitor
1 0 0

I put my store on pause so I can work on it. I need about 4 weeks to get thing done then I can put my store in new  new plan. However, I can not access into the account to work on my website. Please help.

Reply 1 (1)

Nia
Shopify Staff (Retired)
537 38 83

Hi, @!

 

It sounds like your trial period has run out if you have not been active in setting up the store!

I just need to gather more context to better understand and help you out here -

  • How long has it been since you first signed up to Shopify?
  • Have you chosen a monthly plan?
  • What error message occurs when you try to log in?

Once you can get back to me with this information, I can guide you in the best direction from here!

Nia | Social Care @ Shopify 
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