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Hi My store name fastclix I made a test purchase on my store, without knowing that it can't be changed afterwards. Now I want to change it from USD to INR.
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Hi, @AbuSahabaj
You can still change your currency however it must be done by a support advisor if there has already been a sale processed on the store.
Simply engage with the Virtual Chat Assistant on the right hand side of the screen and ask to speak with an advisor until it brings you to the support page. Select "Chat" to speak with an advisor directly and they will be happy to assist.
Best,
Holly | Social Care @ Shopify
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This is an accepted solution.
This is an accepted solution.
Hi, @AbuSahabaj
You can still change your currency however it must be done by a support advisor if there has already been a sale processed on the store.
Simply engage with the Virtual Chat Assistant on the right hand side of the screen and ask to speak with an advisor until it brings you to the support page. Select "Chat" to speak with an advisor directly and they will be happy to assist.
Best,
Holly | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
This is an accepted solution.
Hay shopify them ,
Thank you for your efforts, I think I have not explained to you properly, Basically I need country wise currency, which you have in shopify, but I am not selecting multiple currencies on settings time, so right now i can't add multiple currencies (I have placed a test order).
Now i am using a currency converter Apps so it's working but at check out time it's coming USD, that is my main Problem.in India no one payment in USD,its will iffect my sale. Hope this time i have explained properly.
Also, I have attached a screenshot for your reference in email. Please check the attachment also.
I have tried twice but I can’t connect with them, so my humble request to
you pls change my store currancy.
This moderator is giving erroneous information. It is not possible to contact live support through the AI chat window, as it constantly redirects to the chat window again even after logging in. The system is flawed. I need to change my store currency to EUROS, and it can only be done by a shopify technician, since I already made one sale (hence the currency change option is now locked).
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