How can I connect a SiteGround domain to my store?

[ykvschwb]

Hello Shopify community 😄

I am trying to connect a domain name I have through SiteGround to my Shopify store, but I have not had any success so far. I have input the domain name into my Shopify store's domain page but it doesn't connect automatically. I did not find any information on the Shopify support pages about manually connecting a domain from SiteGround. If anyone can help me go about doing this, I would greatly appreciate it!

Thank you all 🙂

[Nick_Marketing · Accepted solution]

Here are the steps to manually point the domain to shopify.

1. On your domain provider’s website, log in to your account.
2. Find the DNS settings or domain management area.
3. Change the following records:
   • Point the A record to the Shopify IP address 23.227.38.65.
   • If necessary, change the Host name to the @ symbol.
   • Delete any other A records on the domain if there are any present.
   • Point the CNAME record with the name www to shops.myshopify.com.

4. Save your changes.


More here: https://help.shopify.com/en/manual/domains/add-a-domain/connecting-domains/connect-domain-manual

[ykvschwb]

Worked like a charm, thank you so much! I am not good with the technical stuff but was able to do it!

[Nick_Marketing]

@ykvschwb 
Awesome! Glad I was able to help!

[Craigdwill]

I am also trying to connect a Siteground domain to shopify, but this method doesn't seem to work anymore unless I'm doing it wrong. When I go to DNS settings at siteground, my only option is "Manage Nameservers," where I can change Nameserver1 and Nameserver2 no Cname or A record. I also found some instructions from Siteground saying I should unlock registrar lock and get an EPP code. I did that, and it's been two days and Shopify says my domain is still not verified. What am I doing wrong? I've looked this up online and just keep getting the instructions you gave.

[vw88]

I'm having this same problem

[vw88]

I purchased a 1 month host plan in order to edit the advanced DNS settings and that seemed to do the trick! 

[LeeAshcroft]

Do you think that will be affected when your hosting plan runs out? I'm having the same issue with Siteground.... my domain is there but cannot get to A Record or CNAME

[vw88]

From my experience, once you purchase a hosting plan you can access the advanced DNS which are A record and CNAME. I assume it will be affected once my plan runs out so I plan to wait out the next 60 days with a month-to-month hosting plan until I am able to transfer my domain to Shopify and be done with Siteground. I recently renewed my domain so that's what the wait is for.

[sarellesoapco]

Hello, I'm having the same issue, were you able to fix this?

[Craigdwill]

The bottom line is this: there is no way to add nameservers that will be adequate. Shopify has no nameservers to give you. My solution was to just completely transfer my domains to Shopify. You will have to pay up front for one year, but that isn't very expensive, and then you don't have to renew for a year or more BECAUSE if you've already renewed your domain with Siteground or whomever, paying for a year on Shopify means you are ADDING another year to what you've already paid for. You don't lose that renewal time from the old host. That's something I didn't understand fully. Also, when it comes time to renew your domains, Shopify tends to be cheaper anyway. If you have a bunch of domains to transfer, just do a couple at a time, if that's more comfortable for you. Nothing bad will happen to your domains on the old host in the meantime. That's what I did. You will find that some domains are more expensive to renew (.org, .biz, etc.). It's $14  for a year for .com. You could chat with support to see what the other types cost. I believe the most expensive are .info and .biz, which are between $20-$25 per year. Anyway, this was my solution. It's pretty cheap and a lot less hassle. Believe me, there-are-no-nameservers-you-can-use. And frustratingly, support people and forum users will just keep telling you over and over and over about changing A Records and CNAMES like they just aren't hearing/reading your question. It made me want to bang my head against a wall. Good luck to you.