How can I connect a third-party domain without DNS records?

[Vaga]

 Hello! I wanted to connect my third-party domain but I do not have any DNS records, only name servers. How can I connect it? Thank you! (Screenshot attached)

[Moira · Accepted solution]

Hey @Vaga,

You will need to obtain the DNS records from your domain registrar or hosting provider in order to connect your domain to your Shopify store. 

The A record will need to point to the Shopify IP address: 23.227.38.65. You'll need to point the CNAME record with the name www to shops.myshopify.com. We have a step-by-step process in our resource on connecting your third-party domain to Shopify manually. 

Please note: It can take up to 48 hours for your domain to propagate. After it's verified, your domain is listed in the THIRD-PARTY DOMAINS section of the Domains page with the status Connected.

If you see only nameservers listed, it's possible that Register.bg is providing a basic DNS service that doesn't allow you to manage individual DNS records. In that case, you'll need to use a third-party DNS service (such as Cloudflare or Amazon Route 53) to manage your domain's DNS records.

If you're still having trouble accessing or managing your domain's DNS settings, you may want to contact Register.bg's customer support for further assistance.

Lastly, I wanted to share our New to Shopify Checklist as it looks like you're in the process of building your store. Our checklist can help you with completing each area of your store like shipping settings, business details, products and much more before you're ready to launch.