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SmartWrists is test project to learn drop shipping, I was familiarizing shopify, apps and Channels, amongst them i made a mistake by accidently clicking a 6$ subscription of AllFetch SEO & Image Optimizer app, now my store wont close. need help. I have contacted the app support and they told to contact Shopify
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This is an accepted solution.
Hey @smartwrists.
It sounds like you have subscribed to the App AllFetch SEO & Image Optimizer app and that this is preventing you from deactivating your store. This usually creates an outstanding invoice which is attached to your account. This means your invoice remains unpaid, therefore you cannot close your account until it is. Have a look at your billing information in Settings > Billing. The most recent invoice should appear there.
To help you get this resolved, here are some options:
Let me know if anything is unclear - happy to help!
Maz | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
This is an accepted solution.
Hey @smartwrists.
It sounds like you have subscribed to the App AllFetch SEO & Image Optimizer app and that this is preventing you from deactivating your store. This usually creates an outstanding invoice which is attached to your account. This means your invoice remains unpaid, therefore you cannot close your account until it is. Have a look at your billing information in Settings > Billing. The most recent invoice should appear there.
To help you get this resolved, here are some options:
Let me know if anything is unclear - happy to help!
Maz | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
I have subscribed to AutoDS and now I'm facing the same issue, is it possible to have this solved without me having to pay the invoices as it says? Note that I was only testing everything out. I din't know that this would be the case because, from what i know, whatever channel you subscribed to will just not allow you to access it without paying and you can just unsubscribe, but this one is blocking me from unsubscribing wich kind of doesn't make any sense
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