How can I display custom product options on Facebook?

[ymq]

How do I display the customized product options in facebook, is there any way to do it? Or it is impossible for him to do it.

[Victor · Accepted solution]

Hi @ymq,

Thank you for getting in touch. Unfortunately, due to the limitations in terms of customizing Facebook shops, it would not be possible to allow for custom products to be sold on their platform. Facebook does not allow their shops to display things such as text fields or file upload options for products on their shops, which would be required to allow customers to customize their products prior to purchase. As such, I would recommend selling these custom products on your online store and not trying to sell them on Facebook, and to encourage customers visiting your Facebook shop to head to the online store instead to view and purchase these items.

[rtejpar]

Hi Victor,

Do you know if this is still the case? Can we still not enable custom input fields for our clients that checkout via Meta through catalog ads, etc?

Thanks

Rumi

[Imogen]

Hey there, @rtejpar. Thanks for taking the time to follow up on this older thread regarding custom input fields for products on Facebook! My name is Imogen. It's good to meet you!

I've spent some time digging into my resources here and I'm not finding anything saying that this feature is currently possible natively with the features available between Shopify and the Meta Sales Channel integration. For this specific question, it would be best to reach out to Meta's Support Team directly to see if they can advise on how you may be able to build or insert custom input fields into your product listings on Facebook. As the Meta Sales Channel is supported by Meta, they should be able to advise on what's possible with their integration and custom input fields.