How can I find my store's merchant ID?

[Faris_Swala]

Hello Everyone.

I need to locate my shopify stores merchant ID. I have already done everything for my store and for the payment gateway to be linked with my store. I need my Merchant ID.

I have sent an email but they say go to our support, when i went to support its just plaine Q&A which dont answer my question.

Can someone please guide how i can obtain my merchant ID, I already know that the support teams provide them but how do i contact the support team? Please do help.

[Maz · Accepted solution]

Hey @Faris_Swala!

Thank you for getting in touch here in the Shopify Community.

I understand you would like to obtain your merchant ID, however you're unsure of how to go about this. Our support team can retrieve your merchant ID for you, please note that this can only be requested by the account owner on file.

In order to get in touch with live support, you can do that by visiting this page here. 

Please log into your store and enter in your topic or question, you'll then see an option to contact our support team at the bottom of the page. Click here, and you'll be presented with different ways to get in touch with our team. As we are unable to look into account specifics from the forums here ourselves, this would be the best way to proceed in getting your required info.

Aside from the above, how is business going? Is this your first store? I would love to hear more about hour business goals and plans!

Since this is the next step, I've marked this reply as the solution for the benefit of others who may discover this topic. 

[tuannm7752]

Hope someone can help me, or how can I get my Merchant ID?

How do I contact my support to get the merchant ID? Thank u very much

[Maz]

Hey @tuannm7752!

Thanks for getting in touch.

You can obtain your merchant ID with the help from our merchant support at this link here.

Please note, you need to be the account owner on file in order to retrieve this from support. You'll be presented with different ways to contact support, either phone, chat, or email. 

Is this your first store with us? What kind of products are you selling?