How can I find out the IP of a visitor on my ecommerce page?

[Laura_]

hi,

is there a way to know the ip of a visitor of my shopify page?

thank you!

[Maz]

Hey there @Laura_!

I understand that you're interested in gathering the IP addresses of the visitors to your store.

This is a great question, and I'd like to gather a little more context from you surrounding this. Is it possible for you to provide the information below:

1. Could you share with me what are your specific needs to have the IP addresses? 
   
   
2. Is there a specific timeframe that you have in mind?
   
   
3. What data are you looking to gather from that specific timeframe?
   
   

How is everything else going for you on the store? Are you also doing any marketing you would like to discuss? I would love to hear about your business and anything you are working on at the moment!

[Laura_]

Hi @Maz ,

I am using a google campaing and there are some "people" trying to spend all my budget in some timeframe. I need the ip-s to block them in my google campaing. There has been some different periods, but for example yesterday at 12.00 was one of them (from Valencia I think).

[Maz]

Thanks for your response @Laura_!

Our technical team can provide this information however only for legitimate concerns and only for the past fourteen days. In this situation, you would need to reach out to our live support with your concern and with a specific timeframe in mind. Our live support portal can be reached here at this link, as we cannot obtain and provide this data for you from the forums here ourselves for account security.

Let me know if you have any other questions about this!

[Grace_Jung]

Hey Laura,

To know the IP of a visitor of ur Shopify page and protect your store from fraud traffic that hurts your data, you could consider installing an IP block app on your store. 

Blockify ‑ Fraud IP Blocker would be the one I recommend. It has the Pro report feature that basically gathers all data of IP visitors of your site. You can even filter the data by timeframe, type of IP ( (VPN, Proxy, Residentia...), and device. It helps you detect malicious IPs and block all of them (manually or automatically, it's up to your setting). Plus, you can lock all of your content n photos so that no one can copy them. They have other cool stuff but these are the ones I use the most. 

[Myroslav]

Just get customer Id from ShopifyAnalytics.meta.page.customerId in your JavaScript

[scottdrawdy]

Can I get more info on this?

[Maz]

Hi @scottdrawdy!

Can you please advise what information you're looking for in relation to the IP of a visitor? Are you looking for some more information on apps or something else?

Looking forward to your response! 

[Grace_Jung]

Yes, I will be happy to help^^. What do you want more info on?