How can I fix a Google product error related to mismatched value?

How can I fix a Google product error related to mismatched value?

DaisyLane
Visitor
1 0 0

We continue to get an error from Google regarding some of our products. All have variations and they won't publish with the same error. Mismatched value (page crawl) [price] in [Shopping_ads] [US].

 

Is there a simple way to fix this? I am not a tec savvy person so hoping it is a simple fix or solution. Some of the other responses I have read have not made sense to me.

 

Thank you!

Replies 4 (4)

claricelin
Shopify Partner
148 19 31

Think my video about mismatching product variant pricing will help you: https://youtu.be/dAkXPmt70js

 

Basically you go to Google Merchant Center, click on settings on the top right hand corner of the screen > Select Automatic Improvements > Enable prices to update automatically.

I help store owners to double their traffic and sales by getting on Google and YouTube page one. Check out my YouTube channel for more tips and tactics to drive traffic and sales ➤ https://youtube.com/claricelin

Download my Shopify Marketing Guide to learn both FREE & PAID ways to drive visitors to your store that convert into paying customers. ➤https://claricelin.com/shopify-marketing-guide/

EmmanuelFlossie
Shopify Partner
3274 243 783

To resolve the mismatch pricing you need to do 2 things.

 

Double check that the URLs submitted have the variant ID. You can check by going to Google Merchant Center > products > all products > click on a product > scroll to the bottom and view the final attributes.

Here you should see your URL with ?variant=123456789 or &variant=123456789

 

Then you need to ensure you update your structured data in the theme, here is a guide: https://feedarmy.com/kb/shopify-microdata-for-google-shopping/

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.

Brett21
Tourist
18 0 3

I have encountered a different issue with errors in variant information such as colors and sizes. The population of this information is supposed to be automatic, but something is not working.

 

shopify-google-errors.jpg

Summer
Shopify Staff
1420 324 241

Hey, @Brett21

 

I'd love to help you with the issue you're experiencing on the Google & YouTube channel. Variants usually have trouble syncing when the variant option name differs from the variant option name that Google recognizes. In order for color and size variants to be synced, the names should be 'Color' and 'Size' respectively. Can you please view this product in your admin and verify if the variant option name matches what Google expects? You can do this by going to Products, selecting the product, and then scrolling down to the Variants section. It should look like this:

 

 

 

Let me know what you find. Thanks!

Summer | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog