How can I fix the 504 Gateway Time Out Error?

How can I fix the 504 Gateway Time Out Error?

Buybest-2245
Visitor
1 0 0

please resolve this error .I am continuously facing this error from last 2 hours unable to setup my store which thing annoying me .

Replies 2 (2)

ModelloTurbo
Visitor
1 0 0

Facing the same issue.

Victoria
Shopify Staff (Retired)
2398 162 294

Hi, all!

 

Welcome to the Shopify Community and thank you for posting your question here.

 

Earlier today, Shopify received reports of merchants receiving 502/504/505 Gateway errors while navigating to their Shopify admin.

 

Our developers have since resolved this issue and you should now be able to load your admin as expected with no error messages or delays. Prior to opening your admin, I recommend clearing your cache and cookies and rebooting the browser. I would also keep our Shopify Status page on hand to keep up to date with any issues or downtime the platform may be experiencing. 

 

@Buybest-2245 you mentioned you're in the process of setting up your store and I'd like to share some resources with you to help out. Our General Checklist and Official Shopify Tutorial are great places to start while setting up your store. Each resource ensures you've set up areas of your store like business information, customize your theme, products, shipping settings and much more.

 

If you continue to experience issues with your admin, please reach out via the Shopify Help Center so our team can provide you with account-specific support.

 

Take care!

Victoria | Shopify 
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