How can I fix the reload loop issue in my online store?

[Mikestro]

Hello

My store is currently in a reload loop and I can't identify the cause. It appears to have originally been related to multi-currency apps but I have removed them all and the issue is persisting. Can anybody help me to identify the cause and resolve this issue? https://waveableart.com 

Many thanks,

Mike

[Moira]

Hey @Mikestro,

Welcome to the Community!

There can be various reasons for page reloads. Below are some common issues that might be relevant to you:

• Clear cookies on the redirecting website.
• Clear your browser cache.
• Evaluate your third-party services and plugins.
• Check all your apps.
• Check all the javascript files.

I've found that Infinite reload loops mostly occur when residual code is left within your theme. When you originally installed the Multi-currency apps, do you recall implementing code into your theme? Firstly, I would suggest getting in contact with the app developers directly to ensure the code has been fully removed from your store.

Otherwise, how is the rest of your store coming along? I noticed that you are missing an image on your homepage banner:

The format of the banner and making sure you do not run into issues with devices, display and that your photography can work with whatever banner that you choose is super important. Here is a blog that walks you through some fantastic banner design ideas and best practices.   

Let me know how you get on!