How can I increase my online store's loading speed?

[nadrealmekhlaf]

I have this technical problem. Could you help me with this, please?

[ZestardTech]

Hello @nadrealmekhlaf 

If you're experiencing issues with the Shopify Online Store Speed report not displaying, there could be a few possible reasons for this:

1. Delay in Data Processing: It's possible that the speed report is still being processed and is not yet available. The speed report is generated periodically, and it may take some time for the data to be collected and processed.

2. Theme Compatibility: The speed report may not be available for certain themes or customizations. Shopify's speed report relies on specific performance metrics and calculations that may not be compatible with all themes or customizations. In such cases, the report may not be displayed.

3. Account Limitations: The availability of the speed report may depend on your Shopify plan. Some lower-tier plans may not include access to detailed speed reports. Check your plan features or contact Shopify support to confirm if the speed report is available for your specific plan.

To troubleshoot the issue and get more accurate information, you can try the following steps:

1. Clear your browser cache and cookies: Sometimes, cached data can interfere with the display of reports. Clearing your browser cache and cookies can help resolve this issue.

2. Check for theme updates: Ensure that you have the latest version of your theme installed. Theme updates can include bug fixes and improvements that may resolve any compatibility issues with the speed report.

3. Contact Shopify Support: If the issue persists, it's best to reach out to Shopify Support directly. They can investigate the issue further and provide specific guidance based on your store's configuration and settings.

Remember, optimizing your online store's speed is crucial for a better user experience and improved conversions. While waiting for the speed report to be available, you can still work on optimizing your store's performance by following best practices such as optimizing images, minimizing app usage, and utilizing caching techniques.

Shopify Support is your best resource for resolving any technical issues related to your speed report or online store performance.

[Speedup_guru]

Hi @nadrealmekhlaf ! There is nothing wrong with your site or the speed. This is most likely an internal Shopify problem that will go away soon.

You can check your current speed scores here: https://pagespeed.web.dev/analysis/https-ecd8fd-myshopify-com/oa6dxd8yw4?form_factor=mobile