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How can I leave a message for customers when deactivating my account?

How can I leave a message for customers when deactivating my account?

KbethCandleCo
Visitor
1 0 0

Hi,I am wanting to deactivate my account but I am wanting to leave a msg for customers if they go to is. For example “website closed head to my Instagram for more details” Is there a way I can do this? Any other tips or recommendations when closing it would be great also.

Regards,

Kylie 

 

Reply 1 (1)

Maz
Shopify Staff (Retired)
1254 132 198

Hello @KbethCandleCo!

 

Thanks for reaching out here!

 

I'd be more than happy to help you with your query. There is a way to achieve this.

 

You can temporarily password protect your store, which means that you temporarily stop visitors from accessing your store. Customers will be unable to access your site, view products or make purchases. When a customer does reach your site, they will see a message explaining why the store has been deactivated temporarily. You can learn how to achieve this right here at this link.

 

You also mentioned you would like some tips for closing your store. We have some tips and consideration on this page here to help with that. That being said, I'd love to know more about why you want to close your store, if you would be happy to share? Is there anything I can help with or anything you might be having trouble with? Let me know!

Maz | Social Care @ Shopify 
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