How can I re-register my domain name?

TinaJacks
New Member
6 0 0

I need to re  register my web name please 

Replies 6 (6)

Don
Shopify Staff
2777 199 390

Hi there @TinaJacks!

 

Are you looking to purchase a custom domain for your Shopify store?

 

Or are you maybe looking to change the 'myshopify.com' URL your store was registered with?

 

If not, could you let us know what it is you're trying to do here so we can help out?

Don | Social Care @ Shopify 
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TinaJacks
New Member
6 0 0

Hi Don,

my web name has expired I need to pay so I won’t loose it I need to register it for another year. Where do I go to pay for my registrar of my domain name?

Don
Shopify Staff
2777 199 390

Thanks for clarifying!

 

If your Shopify domain is expiring and not set to auto-renew you can reach out for account support via our Help Centre here

 

There we can check the status of your domain and see if we can manually renew this for you.

 

All the best!

Don | Social Care @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

TinaJacks
New Member
6 0 0

The help center link is giving error message is it down? Can u refresh the help link please 

TinaJacks
New Member
6 0 0

Please send me the link 

Don
Shopify Staff
2777 199 390

Hi again @TinaJacks!

 

We're not currently aware of any other reports around our Help Centre being down, can you check the link again from your location?

 

I can share the non-shortened version of the link here for you to try, let me know if you're able to view it okay now.

 

If you're having issues with viewing it I'd first advise you to clear the cache on your current browser, and ensure it's updated and supported for use with Shopify.

 

Let me know if you're still not able to view and access the Help Centre there to proceed to get account support so we can check this out with you further!

Don | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog