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Re: how do I contact support????

How can I reactivate my inactive account?

Sophia4ever1
Visitor
2 0 1

my account is inactive and I'm trying to figure out how I can activate my account I need my money and my store up and running.

Replies 6 (6)

KetanKumar
Shopify Partner
37635 3670 12168

@Sophia4ever1 

yes, please contact here Shopify Support

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Sophia4ever1
Visitor
2 0 1

How do I hire you?

Mel101
Tourist
4 0 1

I'm in the same boat my account has been locked, if you can't log in you just keep going around in circles looking for any support, absolutely ridiculous support system just give an email or contact number. Bad luck if you are trying to run 2 businesses with this stupid platform!

KetanKumar
Shopify Partner
37635 3670 12168

@Mel101 

oh sorry for that 
Hello @Nick  can you please help this User

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Nick
Shopify Staff (Retired)
4531 434 1031

Hi @Sophia4ever1 & @Mel101,

 

You can still contact support from the link here even if you are unable to log in to your store. It will take longer as the support advisor will need to verify you at the beggining of the interaction. 

To learn more visit the Shopify Help Center or the Community Blog.

Mel101
Tourist
4 0 1
Hi Nick done that twice so now have 2 ticket numbers I've been assured I'm
a priority here we are it's been 3 days now and still locked
out,,,,,appalling!