What's your biggest current challenge? Have your say in Community Polls along the right column.

Re: Fix for 404 page not found

How can I resolve a 404 page not found error on my product link?

Pearl50
Tourist
11 0 4

I been working on improving my google ranking and have reached page 1 of google for one of my products however when I follow the link on google it comes up 404 page not found.

How can I fix this?

https://www.thepaintedpearl.co.uk/store/p5/Volterra.html?Colour=French+Grey

Thank you

 

Replies 10 (10)

SkyDream
Excursionist
27 1 6

Hi Pearl,

You should use redirection for that missing URL.

From your Shopify admin, go to Online Store > Navigation.
Click URL Redirects.
Click Add URL redirect.
In Redirect from, enter the old URL you want to redirect visitors from. Only broken URLs should be redirected. If the old URL still loads a webpage, the URL redirect won't work.
Note: You can't redirect URLs that begin with the following prefixes: /apps, /application, /cart, /carts, /orders, /shop, or /services.
In Redirect to, enter the new URL that you want to redirect visitors to. If you want to redirect to your store's home page, then enter /.
Note: The new URL can be either a relative URL (for example, /collection/shirts) or a full URL (for example, http://www.example.com/collection/shirts). To redirect traffic within your primary domain, use a relative URL. To redirect outside your primary domain, use a full URL.
Click Add.

And that's it.

If you need custom modification on store - contact us
If we were helpful then please Like and Accept Solution .
SkyDream Web
https://skydream.info
Pearl50
Tourist
11 0 4

Thank you so much for the swift and clear reply SkyDream - that’s fixed it! 

 

Jordan251
Visitor
1 0 1

My site has been down for a week and this is the error that I am getting. I do not have an old url to add to this. How do I fix this problem?

Footastic
Tourist
9 0 1

I been having same problem

Steven63
Tourist
12 0 0

What happens when the redirect does not work?

kamala-dulal
Excursionist
43 0 5

the best things is remove that broken link from google. 

to remove go to google search console, you will find left side removal. 

and crawl your website in google, so that google can index your website. (always use latest jason.ld in your theme)

 

---------------------------------------------------------------------------------------------------

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on mailto:kuparkoti@gmail.com regarding any help
Shopify Expert | Skype : kuparkoti | WhatsApp

NicoleFashion
Visitor
1 0 0

Hi Shopify team and community, 

My new shopify store is connected correctly, the DNS is connected, the cache is cleared and the URL redirection is done. 

I keep getting the 404 Not Found message over and over again. 

I don't know what's wrong or how to fix it. 

Please help, it's suppose to be our launch day. 

Jason
Shopify Partner
11206 226 2315

An example link would be a good place to get us started @NicoleFashion 
Are you able to share something?

★ I jump on these forums in my free time to help and share some insights. Not looking to be hired, and not looking for work. http://freakdesign.com.au ★
kamala-dulal
Excursionist
43 0 5

url redirect from which hosting, it depends on host provider.

---------------------------------------------------------------------------------------------------

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on mailto:kuparkoti@gmail.com regarding any help
Shopify Expert | Skype : kuparkoti | WhatsApp

Faizan083
Visitor
1 0 0

I am facing same problem please give me practical solution