How can I resolve a checkout issue?

[Rosex]

 please how to fix this issue

[Greta]

Hi, @Rosex!

Thanks for posting in the Shopify Community, I'm happy to look into this with you. 

Can you confirm which payment processor you're using? If you're not sure, you can find it in your Shopify admin by navigating to Settings > Payments. Can you also share your URL here so I can test the checkout on my end?

Once I have more information I can provide you with the best next steps!

[Rosex]

Hello thank you for responding! i am using paystack and this is my website url 

rosex (rosexbunnies.myshopify.com)

please help

[Greta]

Thank you for getting back to me, @Rosex!

I went through your checkout however I wasn't able to submit a payment to test it fully. I recommend getting in touch with Paystack directly as they will be able to further troubleshoot the issue you're having. I found their contact page here!

Please let me know if you have any other questions.