How can I resolve a domain error after company rebranding?

clubdeboxebd
Visitor
1 0 0

Hey, I had a domain that I had purchased called bdboxing.ca and I have rebranded my company to trazeboxing.ca

 

I have bought that trazeboxing.ca domain but now I get the following error:

 

I don't know how to remedy the situation, did anyone have something similar? 

 

clubdeboxebd_0-1707192302226.png

 

Reply 1 (1)

StephensWorld
Shopify Expert
1377 168 344

If you just purchased the domain within the Shopify admin, then it can take up to 48 hours for the DNS records to fully activate and take affect. Those error messages should go away after 48 hours. If they don't, then you'd want to reach out to Shopify's support team directly for further troubleshooting.

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