How can I resolve a domain name error?

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How can I resolve a domain name error?

christian_russo
Trailblazer
215 1 45

Hi! 

This morning i got an error message that something was wrong with my domain name. Now everything still works fine, i can still open my website etc. But what do i need to do to get rid of this error? 

Thanks! 



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Accepted Solution (1)

Greta
Shopify Staff (Retired)
1242 132 169

This is an accepted solution.

Hey, @christian_russo!

 

Thanks for your post, I'm happy to share more information. 

 

We have begun to undertake routine DNS checks on domains to ensure their security and uptime. If you're seeing this message, that means we have identified some DNS settings on your domain that shouldn’t be there. To ensure that your domain continues to work as expected, we recommend addressing the alert. Failure to do so could mean that the domain experiences errors in the future.
 
To make the necessary changes you'll want to log into your GoDaddy account and ensure the DNS records match Shopify's requirements. If you need assistance with adjusting these settings, I recommend contacting GoDaddy directly. 
 
Let me know if you have any other questions! 

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Reply 1 (1)

Greta
Shopify Staff (Retired)
1242 132 169

This is an accepted solution.

Hey, @christian_russo!

 

Thanks for your post, I'm happy to share more information. 

 

We have begun to undertake routine DNS checks on domains to ensure their security and uptime. If you're seeing this message, that means we have identified some DNS settings on your domain that shouldn’t be there. To ensure that your domain continues to work as expected, we recommend addressing the alert. Failure to do so could mean that the domain experiences errors in the future.
 
To make the necessary changes you'll want to log into your GoDaddy account and ensure the DNS records match Shopify's requirements. If you need assistance with adjusting these settings, I recommend contacting GoDaddy directly. 
 
Let me know if you have any other questions! 

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog