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How can I resolve a Google Merchant account suspension for misrepresentation?

Zoxzol
Tourist
3 1 1

Hello, I'm in need of help with my store. I discovered today that my Google Merchant acct was suspended due to misrepresentation ( policy violation ). and I'm very tensed. please help. Help will be appreciated.

Accepted Solution (1)
Zoxzol
Tourist
3 1 1

This is an accepted solution.

Replies 3 (3)

flareAI
Shopify Partner
2405 224 543

Hello @Zoxzol,


Gina here from flareAI - your Fully Automated Free Sales Machine. Hope you are doing good! I am happy to share some suggestions for your query.

 

Please consider liking and accepting the solution if it helps.

 

Can you please share your store URL?

 

See the affected products in your GMC account. Remove or correct the violating products from your product data.

 

Also, I advice you to go through Google documentation on Misrepresentation and make sure you are not viloating the rules.

 

Meanwhile you can try to contact Google support team and see if they can help you.

 

I hope that this will help you

 

Gina
flareAI

flareAI : Get Sales from Google Search, on Autopilot
$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing
Zoxzol
Tourist
3 1 1

This is an accepted solution.

zoxzol.com

 

EmmanuelFlossie
Shopify Partner
3352 255 805

I recommend having a look at my checklist which covers a lot of different policies: https://community.shopify.com/c/Ecommerce-Marketing/Checklist-Suspended-Google-Merchant-Center-Accou...

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
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