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Hello
For a set of products, I need to restrict shipping outside of my state (Virginia).
I followed the instructions for creating a shipping profile, and added Virginia as the only state in that profile. However, when I go to check out a product with a ship to of North Carolina, it lets me proceed.
Is there maybe a way to remove all states from the State drop down where vendor = "x"?
Thank you in advance for your help!!
Hey, @salon_jen
When you created the shipping profile for Virginia only, it means that whatever products you added to that shipping profile would be **included** to ship to Virginia. What you would actually want to do is create a shipping profile that includes **every** state you want to ship to. Leave out the ones you do not.
From there, customers should not be able to checkout with those select products from a Virginia address. Let me know if this helps. If there is anything else I can help you with, please let me know.
Dirk | Social Care @ Shopify
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Hi Dirk! Thanks for your quick reply.
Hmm ... I tried that, but it still lets me choose any State in the drop down, and lets me proceed to the payment area. For a certain set of products, customers should ONLY be able to choose Virginia.
See attached screenshot.
Hey @salon_jen
That's right. You will want one profile for 61 of the 62 states listed (for all of the non-virginia only products) and then a second shipping profile for just Virginia. In that Virginia shipping profile you will only include those Virginia-exclusive products.
What this will do is prevent customers who are not residing in Virginia from checking out of your store with Virginia-exclusive products in their cart.
If there is anything else I can help you with, please let me know.
Dirk | Social Care @ Shopify
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@Dirk - This still isn't working 😞 I must be doing something wrong.
I created two shipping profiles:
Is there another setting I need to update?
Thanks!
Hey, @salon_jen
Could you provide me with a link to your store? I'd like to check it out on my end. Let me know of a product to try checking out with that is VA only and another product that is not for VA.
Dirk | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Yes, you can restrict shipping for certain products to only Virginia or any other states using ShipRight app. To do that, follow the below steps:
That's it. Now the selected products cannot be ordered from other states. Hope you find it useful.
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