How can I retrieve a lost page after updating my theme?

How can I retrieve a lost page after updating my theme?

Lisa13
Tourist
8 0 1

I upgraded from an old version of my theme to the latest. From Pipeline 3.0 to 6.2. I hadn't upgraded before because my inventory didn't change. But now I have all new inventory and needed to update the theme. 

 

The problem is that a very important page that a developer built for me did not open in the updated version. The developer sent me directions on how to fix it, but they don't work. I have zero access to the original page in the updated version. All I want to do is move one page to the updated version. Here's what it used to look like:

 

Previous press page.png

 

Here's a screen shot of what it looks like now.

 

Current press page.png

 

The issue is that I need to launch my site now, and I really want this page. I am hesitant to launch without the page. Can anyone help me figure out how to get that page onto my updated site asap?

 

Thank you.

 

Replies 2 (2)

Cedcommerce
Shopify Partner
718 77 116

 

Hi @Lisa13,

 

To help you with your issue, we need to check the code of both the new and old versions of the pipeline theme. 

 

Please hire a Shopify Expert who will help resolve this for you and make it live.

 

In case it's urgent then you can schedule a call with our developer by inboxing us. 

 

All the best, 

CedCommerce

CedCommerce || Shopify Expert
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Lisa13
Tourist
8 0 1

Thank you. It didn’t migrate easily, but the developer of the theme helped me with it. Thanks for responding!