How can I send an email to ALL of my customers at once?

[EBB1]

• can I send an email to ALL of my customers at once to send discount code?

[Blair]

Hi @EBB1,

Thank you for reaching out to the Community! I'm happy to provide some assistance with email marketing, to get this resolved. To provide some context, promotional emails can only be sent to customers that have agreed to receive content. I recommend checking out our Collecting Customer Contact Information document for more information on this. 

Due to this, you can utilize Shopify Email to create a campaign to be sent out to all email subscribers. I recommend checking out our Create An Email Marketing Campaign documentation for detailed steps on how to successfully achieve this. It outlines however, you can: 

• Head into Marketing, from the Shopify admin.

• Click Create campaign.

• Click Shopify Email.

• Choose an email template.

• Click To, and then select a customer segment.

• Enter a subject for the email.

Please let me know if you have any other concerns. 

[AvadaCommerce]

Hi @EBB1,

We're AVADA.

You can refer to our AVA Email Marketing,SMS,Popups app. It allows you to create email/SMS marketing campaigns with 100+ ready-to-use email templates. You can totally add a coupon code to your email and customize it easily.

Besides, it allows you to create email/SMS automation with various triggers ( Abandoned Cart Email/SMS, Browse Abandonment Email, Welcome Email/SMS, Cross-sell, Up-sell Emails/SMS, Winback, etc.)

Finally, it provides you with a bunch of options to collect quality leads with pop-up, spin to win

We provide 24/7 In-app Livechat Support so if you have any questions regarding the app, feel free to reach out to us.

Best

[mappyd]

I'm having the same issue. Selecting a segment of my customers is not ALL of my customers. Unless I'm missing something obvious, there seems no way to do this. So I'll ask the original question again, how do I select ALL customers and not a segment.

[arstin]

You can send a mass email to all your customers using platforms like Klaviyo or Omnisend, both of which support bulk email campaigns. You can segment your audience or create a master list to send a single email with a discount code. If you want to extend your reach beyond email, consider sending follow-up push notifications via UnblockedBrands to maximize engagement and ensure your message reaches everyone.