How can I stop unauthorized credit card purchases on Shopify?

[GeeEdge]

Hi please someone is using my credit card to male shopify purchases..please help

[Ollie · Accepted solution]

Hey @GeeEdge.
 
Thanks for reaching out. 
 
I appreciate the context that you have shared with us as that is very helpful. If you suspect that you have received charges from the Shopify platform, our live support can assist you with identifying the charge. Since I cannot authenticate you over the Community forums due to the sensitive information that is required to be shared, I am unable to assist with the specifics. 

With that being said, you can get in touch with our live support by completing this form on our Contact Us page. 
 
Once you complete the form, you should be able to see the options to speak with a Support Advisor about the charges you received.
 
Let me know if you have any questions.