How can I transfer a domain from a suspended store?

How can I transfer a domain from a suspended store?

isuruudara8585
Visitor
2 0 0

My store was suspended with my domain.  Now I want to connect that domain to another store or transfer it. How can I do that? I can't access suspended store.

Reply 1 (1)

Daniel
Shopify Staff (Retired)
1122 79 175

Hi there, @isuruudara8585

 

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

 

With regards to your inquiry, please reach out directly to our live support team for further help regarding this matter. Once they verify your credentials, they can open up back end information and see how best to assist from there. They can access store-specific information which we do not have over in social channels. 

 

Definitely let me know if you need further help or need any clarifications about how to reach our live support team. 

To learn more visit the Shopify Help Center or the Community Blog.