Solved

How can I turn off captcha in a customer form?

Adeeb
Tourist
10 2 0

Hello

I would like to disable captcha for customer form? I understand the security part but i have few clients complaining that sometimes it doesn't go through.. happy to keep im not robot box tick!

 

Thanks

Accepted Solution (1)

diego_ezfy
Shopify Partner
2967 571 898

This is an accepted solution.

Hello,

Try this:

  1. From your Shopify admin, go to Online Store> Preferences.
  2. Under Checkout Protection, uncheck Enable Google reCaptcha.
  3. Click Save.

    captcha.jpg

View solution in original post

Replies 7 (7)

diego_ezfy
Shopify Partner
2967 571 898

This is an accepted solution.

Hello,

Try this:

  1. From your Shopify admin, go to Online Store> Preferences.
  2. Under Checkout Protection, uncheck Enable Google reCaptcha.
  3. Click Save.

    captcha.jpg
Adeeb
Tourist
10 2 0

Thank you very much

theaylalynn
Visitor
1 0 3

Hi Diego, what happens if you turned it off but it's still popping up on the website? 

mlobo9
Tourist
9 0 1

yea this is happening for me. Did you or anyone else find a solution for it?

lifty-bra
Visitor
1 0 1

also seeking the answer to this.

 

IYS
Shopify Partner
1 0 0

Same thing happens to my site also. Is there any solution?

Professor-Saad
Visitor
1 0 0

If I am not wrong then I think this is not working in basic plan of shopify.