How can I upload my third-party SSL certificate to Shopify?

[caplasa]

Hello, I have a problem. How can I upload ssl to shopify? I have a domain and a certificate bought from a third party. I have the certificate activated with the third party but shopiffy can't upload it to my shop.

[Moeed]

Hey @caplasa 

I'd like to double-check that you have applied the correct DNS settings. Can you please check that these are 100% correct? To do this:

1. On your domain provider’s website, log in to your account.
2. Find the DNS settings or domain management area and change the following records:
3. Point the A record to the Shopify IP address 23.227.38.65.
4. If necessary, change the Host name to the @ symbol.
5. Delete any other A records on the domain if there are any present.
6. Point the CNAME record with the name www to shops.myshopify.com.
7. Save the changes

You can read these instructions in detail here if you wish. Please note that after making any kind of change to your DNS settings, it can take up to 48 hours for the changes to apply. During this period, I would advise using your .myshopify.com domain so customers can still access your store. Is it possible you are seeing this error because you are still in this 48-hour period? The fact that the store is not live yet and is not finalised should not matter.