How can I use anchor links in Klaviyo to direct customers to a product review section?

[TimboH3at5]

Hello All,
I have a question about Anchor links and Klaviyo and hoping someone could help.
 
We use Klaviyo as our marketing platform and we have a post-purchase flow that asks our customers to leave a review of the product they bought. However, the link they receive takes them to the top of the product page, where they have to scroll down to find the review section and if there is no reviews for that product yet can be hard to see. Is there a way we can change the link using an anchor to take them directly to the review section without scrolling down?  

Many thanks 

[webwondersco · Accepted solution]

@TimboH3at5 for the review section your URL will look like the below, I have taken the example of one product:

https://www.westmorlandsheepskins.co.uk/products/westmorland-womens-sheepskinslippers-gwen/#shopify-...

[webwondersco]

@TimboH3at5 , I hope you are doing well.

Use the review section ID with the URL that will help you to scroll down to that particular section.  Explanation are given below for more clarification:

Let's assume your website's domain is "www.example.com" and you have assigned the ID "review" to the "review" section. The full URL to scroll down to the "review" section would be:

https://www.example.com/#review

When someone visits this URL or clicks on a link with this URL, it will take them to the "review" section on your website by scrolling down automatically.

You can replace "www.example.com" with your actual domain name, and "review" with the corresponding ID name you have assigned to the desired section on your website.

I hope this will help you!

[TimboH3at5]

Hi @webwondersco, thanks for this - I sort of understand I think....  

I have looked in our theme code and found the "product review" section, So for this would the URL be www.example.co.uk/products/eaxmple#Productreviews

? 

Many thanks Tim

[webwondersco]

@TimboH3at5 , Yeah something like this.

But if you share your store URL so I can get a better idea related to the URL you have made.

[TimboH3at5]

@webwondersco https://www.westmorlandsheepskins.co.uk/

[webwondersco · Accepted solution]

@TimboH3at5 for the review section your URL will look like the below, I have taken the example of one product:

https://www.westmorlandsheepskins.co.uk/products/westmorland-womens-sheepskinslippers-gwen/#shopify-...

[TimboH3at5 · Accepted solution]

@webwondersco What an absolute super star, thank you ever so much.

[webwondersco]

@TimboH3at5 , Thank you for your kind words!