How can I verify a domain with an invalid email?

[lianghu95]

I have bought a domain on shopify, but then it asked me to log in an email to verify the domain. But the email I have put into shopify is no longer valid, therefore I cannot receive the domain verification email , what can I doin this case?

[Imogen · Accepted solution]

Hey there, @lianghu95. Thanks for reaching out to the Community regarding your Domain!

If your account is currently using an email address that you don't have access to, you're going to want to change your account owner email to something that you can access. As long as you can login to your account, this should allow you to get the validation email for your domain delivered to you. It's also important to have a valid email used for your account so you can receive all emails from Shopify that are related to your account. I have steps on how to change the email address in this help document here. 

If you're unable to login to your account to make this email change, or encounter any other issues when attempting to make the change, then you'll want to reach out to our Live Team so our Accounts Team can lend you a hand. You can use this link to reach out.

Are you currently setting up a new Shopify store, or are you starting again with a store you've already built? I'd love to chat with you more about your business! Feel free to follow up with me here if you have any questions!