Re: How do I change how Abandoned cart email preheader text is displayed?

How do I change how Abandoned cart email preheader text is displayed?

nikkyb
Tourist
6 0 1

The preview (preheader) text of my abandoned cart email shows up in my inbox as raw HTML (see below) and I would like to know how to edit this, or at least remove the appearance of the HTML code. 

I haven't found a way to do this by editing the email in notification settings.  Any suggestions?

Thank you

 

Shopify_abandoned cart email.jpg

Reply 1 (1)

PaulNewton
Shopify Partner
7721 678 1619

This often means there is a syntax error in your html , typically it's either an missing quote mark on an attribute, or an unclosed tag missing a closing greater than > or matching closing tag i.e. <h1></h1> 

 

You could also take the html of the email and try to check it in an html validator to narrow down the cause

https://validator.w3.org/#validate_by_input 

Contact paull.newton+shopifyforum@gmail.com for the solutions you need


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