How do I deactivate and access admin for my online store?

[hercathome]

I would like to deactivate my store, get out of this mess.  How do I access admin?

[StephensWorld]

Hey Hercathome,

If you don't have access to your store currently, then you can try following the steps listed here (https://help.shopify.com/en/support/reset-password) to reset your store password. 

If you can get logged in to your store, then you can deactivate your store by following the steps listed here (https://help.shopify.com/en/manual/your-account/pause-deactivate-store#deactivate-your-store). 

If you can't get access to your store, then you'll need to reach out to Shopify support team directly (support@shopify.com) and request that they deactivate your store. Once they verify your identity, they'll be able to close the store for you. 

Hope the above helps! 🙂

Cheers,

Stephen

[hercathome]

Stephen, thanks for your help, I was able to deactivate my store